Fewer empty slots.
Every patient call answered.
ClymbUp helps medical, dental and specialty practices fill their schedules, answer patients when the front desk can't, and keep their reputation healthy. It's built by someone who has spent almost 30 years building systems inside healthcare, so we start from how your practice actually runs.
The free business interview takes about 10 minutes. No obligation.
We know healthcare from the inside.
Kevin O'Donnell, ClymbUp's founder, has spent almost 30 years building the systems healthcare organizations run on. That experience goes into every ClymbUp Healthcare build.
Systems and workflows
Designing how work moves through a healthcare organization, from the front desk to the back office.
Databases and data warehouses
Building the databases and warehouses that pull clinical, scheduling and billing data into one place people can trust.
Alerting systems
Making sure the right person hears about the right problem right away, instead of finding it in a report days later.
Efficiency workflows
Finding the steps that eat staff time and building them out of the day.
Auditing systems
Checks that catch errors and gaps before they turn into compliance or billing problems.
ETL and integration
Moving and cleaning data between systems that were never designed to talk to each other.
Where it leaks
Where practices lose time and revenue
No-shows and late cancellations
An empty slot can't be sold again once the hour has passed. Without a reminder that lets patients confirm or reschedule, you find out when the chair is already empty.
Calls nobody can pick up
Patients call while the front desk is checking someone in, during lunch, and after hours. Many hang up instead of leaving a voicemail and call the next practice.
Patients who quietly drift away
Overdue cleanings, missed annual visits and follow-ups that never got booked. They're already your patients, and often nobody reaches out.
What we build
Built around your practice
Every build starts with how your practice runs today: your scheduling system, your staff and your patients. Items marked Running today are working now. The rest we build for your practice.
Scheduling and no-shows
- Appointment remindersPatients confirm or reschedule by text, so you know about an open slot while there's still time to fill it.
- Waitlist backfillWhen someone cancels, patients on the waitlist get a text offering the open time.
- Patient recallPatients overdue for a cleaning, an annual visit or a follow-up get a friendly reminder to book.
- Pre-visit prep and intake remindersWhat to bring, how to prepare, and a nudge to finish forms before the visit.
Patient communication
- AI phone receptionist Running todayAnswers when the front desk can't, in English or Spanish, takes the patient's details and sends your staff a summary.
- After-hours patient texting linePatients text a question at 9 PM and get an answer about hours, directions or rescheduling. Refill and records requests go to your staff. Never medical advice.
Reputation and feedback
- Review monitoring and drafted replies Running todayGoogle and Yelp watched every day. New reviews come with a drafted reply for your approval.
- Review requests after visitsHappy patients get an easy link to leave a review, so your rating reflects the care you give.
- Post-visit feedback loopA short survey after each visit. Unhappy answers go straight to your practice manager, before they turn into a public review.
Practice data
- Practice dashboardNo-shows, call volume, recall results and reviews in one place, updated every day.
- Referral follow-upKnow which referred patients actually booked, and which ones fell through the cracks.
- Custom reports and alertsThe report you've always wanted from your systems, or an alert when something needs attention.
How it works
Start with one problem, not a platform
Free business interview
About 10 minutes on how your practice runs: calls, scheduling, no-shows, reviews and what frustrates your staff most.
A written report
Kevin reads it and sends you the one thing worth fixing first, what it's likely costing you, and the cheapest way to fix it, even when that isn't us.
Built around your workflow
We build one piece at a time, alongside your staff, and measure whether it worked before adding the next.
Built for healthcare
Patient safety and privacy come first
Never medical advice
Our tools handle scheduling and practical questions. Anything clinical goes to your staff, and anyone describing an emergency is told to call 911.
Your staff stays in charge
Anything sensitive is drafted for a person on your team to approve. The AI handles the routine work, and your staff makes the calls that matter.
Patient privacy
We sign a business associate agreement (BAA) with your practice before we handle any patient information, and we only use vendors that will sign one with us.
From the lab
Diagnostic reasoning demo
A working demonstration of multi-agent diagnostic reasoning, after Microsoft Research's MAI-DxO: five AI physicians debate a case, ask questions, order tests and commit to a diagnosis, with every step and every dollar of the workup shown. It's a research demonstration, not a clinical tool.
Try the diagnostic panel →Questions
Common questions
How do you handle HIPAA and patient information?
Will the after-hours texting line give medical advice?
Does it work with the scheduling system we already use?
Do patients need to download an app?
Can it talk to patients in Spanish?
Get started
Find out where your practice is losing time
Start with a free business interview. Kevin reads it and emails you a written report on what's worth fixing first, or just call.
Free. No obligation.